Terms & Conditions

Terms of Use

Our website ( and/or provides information on the two Mati Santorini locations in Fira and in Mesaria, Santorini and the services provided. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.


     1. The «Website» refers to and/or

     2.  «Mati Santorini» or «we» refers to the company Georgios Kypris & SIA OE, with registered                     corporate seat in Fira, Santorini, with Tax ID 800812631, Tax Authority of Thira.

     3. «Terms» refers to the present Terms of Use.


Application of Terms

When you use our Website, including any application performed on our behalf, you accept with no reservation the present Terms. If you disagree and do not wish to be bound by the Terms, you should abstain from using the Website.

Certain services (e.g. the sale of our artwork) that we provide are also governed by additional terms. If the use of any service, transaction, application of the Website is governed by special terms of use, such terms shall apply along with the present Terms of Use. In case of conflicting provisions, the special terms of such service, transaction or application shall prevail.


Modification of Terms

We are continuously trying to improve our services. This means that we may need to modify the present Terms from time to time in order to accurately reflect our services and practices. Any modification enters into force when posted on our Website, unless otherwise provided in a relevant notice on our Website.

We advise you to check for any modification of the Terms. If you continue to visit and use our Website after the new Terms are posted, you accept relevant modifications.

We maintain the right at any time to temporarily and/or permanently suspend the operation of the Website partially or fully. We also maintain the right to suspend use and/or any access to this Website to visitors / users who, in our opinion, violate these Terms of Use.

Our services

Our mission is to exceed the expectations of our visitors concerning the products and services we offer you. In this context we offer the products and services described below:

  • Information on new products and services and/or events/activities in our facilities.
  • Inquiries with respect to our products and services and requests for quotes
  • Free tour reservations for our location in Mesaria Santorini
  • Subscription to receive newsletters


Your obligations

As a visitor you are obliged to use our Website in a manner compliant to the provisions of Greek law and to the present Terms of Use.

You must use our website via your own means and software and you are responsible for the protection of your devices from viruses or malware.

You are under the obligation to abstain from any action that restricts or prevents third parties from using the Website and/or aims to overload, adversely affect, alter or cause damage or malfunction to it. You are also under the obligation to abstain from any illegal, abusive, tortious and malicious act, using the Website.

You are liable for any damage we suffer from your actions or omissions that violate your obligations under the present Terms. You are also liable for any damage we suffer due to judicial disputes or payment of fines or reimbursement to third parties due to the violation of your obligations as visitors. We reserve the right to claim reimbursement from you for any such damages.


Booking Terms

Especially with respect to our Mesaria location, you are welcome to book a visit through the “Book your visit” form in our Website. Following submission of the reservation request you will receive from us a confirmation email with all your visit details. Your reservation is valid only after you receive the confirmation email from us. The tour is free of charge and there is no cancellation fee. We are going to call you 24 hours before your scheduled free tour in order to confirm your visit. In case we cannot reach you the day before the scheduled visit, the tour is automatically cancelled.

In the event of a cancellation or rescheduling, please notify us as soon as possible. We reserve the right to cancel or reschedule your visit due to unforeseen circumstances, and we will inform you promptly in such cases.

All the data provided by you while booking your free tour are subject to our Personal Data Protection Policy.


Limitation of liability

Even though we make every possible effort, by taking all required measures to offer a high level of security, we cannot guarantee the operation, content, accuracy, timeliness, technical adequacy, precision, clarity, appropriateness, validity and availability of the Website, or the use of and access to it.

To the extent permitted by law, including cases of negligence, we are not liable for any damages to you or your devices, software or files, caused by viruses or malware due to the use of the Website and the information contained therein.

We cannot guarantee you secure connection to our Website and the absence of viruses and bear no liability in case of such damages.


Industrial and Intellectual Property Rights

The corporate name, trademark and other distinctive features, as well as the full content of the Website, which includes, indicatively, documents, graphics, pictures, video, news, articles, information, data, designs, depictions, names and descriptions of services, the interface, the presentation and the structure of material and software are subject to exclusive industrial and intellectual property rights and are protected according to the relevant provisions of Greek, European and international intellectual and industrial property law.

It is prohibited to perform any action without our prior written consent which in any manner, means and form pertains to: copy, reproduction, deletion, sale, transmission, distribution, execution, release, load, translate, modify and exploit any time of material that appears and is included on our Website.

By exception, it is allowed to store and copy parts of the content on a personal computer strictly for personal use, with no intent of commercial or other exploitation thereof and always subject to acknowledgement of its source, which does not in any way suggest or imply the award of any sort of intellectual property right.

All other trademarks, distinctive features and intellectual property of third parties that may appear on our Website are protected by their beneficiaries.


Personal Data

The protection of your personal data is of utmost importance to us. We respect your right to privacy and have taken all required measures to protect your personal data from loss, theft and abuse, as well as unauthorized access, disclosure, modification or destruction. We collect and use your personal data in order to offer you the services described above. You can learn more about how we collect and use your personal data in our Data Protection Policy.


Connection to third-party websites

Our Website may include links (hyperlinks, banners) to third-party websites. These hyperlinks are intended exclusively to facilitate you. These websites are governed by independent and separate terms of use. For any questions or other issues related to the use of such websites, please address their administrators. We bear no liability for the accuracy or completeness of the content of these websites.


Applicable law

These Terms of Use and any related claim or dispute shall be governed by Greek law. Any issues of interpretation of the Terms or resolution of any disputes shall be brought before the Courts of Athens.

If any provision of the present Terms is found invalid or non-applicable, the remaining provisions shall not be affected and shall remain in full force and application. Any failure to enforce any provision of the present Terms shall not be interpreted as a waiver of the rights deriving from the said provision. Any amendment or waiver of the present Terms shall only be made in writing and shall be notified through this Website.


For clarifications on our Website and the Terms of Use, you may contact us at [email protected] & [email protected] 



The Company GEORGIOS KYPRIS & SIA OE (hereinafter, «Mati Santorini» or «we») tries to offer you an experience that meets the needs of our visitors, by using responsibly the information you provide. We are committed to respect your privacy and comply with applicable laws on data protection and privacy.

Processing of your personal data is governed by these terms, by the relevant provisions of Greek and EU legal framework on data protection, including the General Data Protection Regulation (2016/679) and the relevant decisions, guidelines and regulation issued by the Hellenic Data Protection Authority.

This Personal Data Protection Policy is an integral part of the Terms of Use of our Website and may be subject to modifications. We advise you to regularly check our Data Protection Policy in order to remain informed and updated on any amendments. By visiting and navigating through our Website you agree to this Data Protection Policy as in force at the time. When substantial amendments are made, we will ensure that a relevant notice is posted for visitors of our Website.

     1. Data we collect

When you submit your data in order to receive newsletters or other updates or to communicate with us and/or in order to make inquiries about quotes of our products and/or in order to book a visit to our Mesaria Location, we collect and maintain your data exclusively for the purposes mentioned below. In this context we collect data you submit, such as the name and email, your shipping address.

When you visit our website, we also collect information by automated means through the use of cookies. For more information, please review our Cookies Policy.

     2. Why we process your data

We process your data exclusively for the below purposes:

2.1 Newsletter

If you provide your consent by registering your data in the field for subscription to our Newletter, we will register your data and send you Newsletters and updates.

2.2 Reply to your inquiries

If you request a quote for one of our artwork pieces or if you request a free tour reservation, we will register your data in order to communicate with you in reply to your inquiry.

2.3 Improvement of services

We maintain your data and the history of usage of our services in order to produce statistics that allow us to better assess the visits and navigation of users through our website in order to improve its content and structure.

2.4. Marketing material

If you provide your consent, we use your contact details to contact you, in order to inform you on our services and on events and activities in our premises.

  1. Recipients of your data

Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data and/or customer care services and/or for the dispatch of marketing messages or the performance of market research.

4.Duration of processing

We will retain your data for 5 years from the last incident of use of our services. Consequently, your data will be deleted, unless you renew your consent for their processing. You can request that we stop communicating marketing material to you and/or that we delete your data at any time.

  1. Your rights

Mati Santorini ensures your rights with respect to processing of personal data and ensures that you may exercise them.

You have the right:

5.1 To request and obtain access to your personal data


5.2 To request rectification of your personal data if it is inaccurate or incomplete.


5.3 To request deletion of your personal data, unless their processing is necessary for the exercise of legal rights of Mati Santorini or third parties, for the fulfillment of a legal obligation, for public interest reasons or for defending our legal rights before judicial or other Authorities.


5.4 To request restriction of processing of your personal data only for specific purposes.


5.5 To withdraw at any time your consent to the processing of your personal data for marketing purposes by sending an email or written request to Mati Santorini using the contact details below. In such case, their processing by us will be suspended, nevertheless this will not impact the legitimacy of any processing performed until the time of withdrawal.


5.6. If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority.



Email: [email protected]
Telephone: +30 6978667584




1-3 Kifisias Avenue, P.C. 115 23, Athens, +30-210 6475600, [email protected]